Costa Coffee Strategy Profile: Unveiling Katrina Khan's Success
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Costa Coffeeinstructed Venari Partners to pull together a strong shortlist of experienced strategy profiles to lead their ‘ Proud to Serve ‘ function.
The ideal profile would need a strong Mathematical background and have a real passion for customer service. They would be responsible for planning, directing and co-ordinating activities to manage and implement parts of Costa’s transformation/Change programme.
As a Lead position this would prove to be a crucial hire for Costa.
The chosen profile,Katrina Khan, possesses a great understanding of strategy accompanied with charging global delivery solutions for IHG. Katrina was a great choice for what is a very ambiguous business model and we are sure with her appointment, success will follow.
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Mark helps clients across the Retail & Consumer industry to hire into key strategic and commercial roles, including positions across the C-Suite. Mark has a wealth of recruitment experience spanning over 18 years. His first decade was spent at Hays followed by 8 years at Investigo. He joined Venari Partners in 2018 where he leads the Retail & Consumer practice. He holds a BSc (Hons) in Maths & Economics from Brunel University. He has specific experience in hiring candidates with backgrounds in Strategic Marketing, Corporate Development, Strategic Planning, Market Access, Digital, Customer Experience, Operations and Pricing. Within the Retail & Consumer industry, Mark has a keen interest in Customer Experience and product innovation. Outside of Venari Partners, Mark spends most of his time with his family. Having two children (12-19) keeps him on his toes. Before children arrived on the scene Mark competed nationally at Swimming, Squash and Badminton.
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